How Red Apps opened themselves up to Enterprise customers with Tailored plans
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Red Apps create fantastic apps and bill with Salable’s per-seat-pricing billing model. They offer three plan levels to their award winning Red App; a free, a basic and a premium, and each has increasingly impressive features.

Their customer Barnes Ltd has been subscribed to the basic plan with 10 seats for a couple years now, and suddenly have a need for one of the features only available on the premium plan. Their problem is that for ten seats the premium plan is unjustifiable considering they only need one of the premium features. Before they regretfully look to an alternative app, they reach out to Red Apps to see if they can have a customised plan made.

Red App receive the message from Barnes Ltd and can see from their subscription history they are a loyal customer. They come up with a new price for a tailored plan based on the paid plan, with the extra feature.

With the new price accepted, Red App’s sales person duplicates the paid plan, renames it, updates the price and updates the feature list. They then find Barnes' subscription, and migrates it onto the new plan, defining the proration and invoicing behaviour as they go.

Instantly, Barnes can access the new feature, and continue to be loyal and satisfied customers of Red Apps for years to come.